top of page
fur fashion

FREQUENTLY ASKED QUESTIONS

  • ¿How can I pay for my online order ?
    We currently accept Paypal, Visa, MasterCard, and American Express credit and debit cards for your convenience.
  • ¿How can I change something in my order?
    If you need to change something in your order, please contact us immediately. We usually process orders within 24 hours, and once we have processed your order, we will be unable to make any changes. You could reach our customer service by: 1. make a phone call to +1 (754) 244-9506 2.Sending an E-mail to contact@laffonleathers-usa.com
  • ¿Can I track my order?
    Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. When the order ships, you will receive another email with the tracking number to trace the order online with the carrier.
  • ¿Can I return an item?
    Of course you can! All orders are covered by a 14 day "no quibble" refund or exchange policy. Please visit our Shipping and Retuns page for more information.
  • ¿How long my order take to be delivered?
    Delivery times will depend on your location, the item(s) you ordered, and the shipping method. Once payment is confirmed your order will be packaged. Most orders are fulfilled and out the door within 2 business days. Delivery can be expected within 2-10 business days. For more information about shipping and delivery, please go to our Shipping and Returns page.
bottom of page